Playback does not begin. Playback stops unexpectedly

• Called the criAtomExPlayer_Start function but no sound is output.
• The sound stops unexpectedly during playback.

Use this page to help in these cases.

Checking if an Error Callback Was Triggered

First, check to see whether an error callback has been triggered when the problem occurred.
If playback does not begin, an internal library error may have occurred.
You can register an error callback to obtain information about internal library errors on the application side.
If you have not registered an error callback, register one to determine if any errors have occurred at the time of the problem (or earlier).
-> Detecting Errors

If an error or warning has occurred, refer to the Error Manual for details about how to resolve the issue.
-> CRI_Error_Manual_xxx_e.chm If the error is not listed in the Error Manual, please contact our technical support.

If the issue is not resolved even when no errors or warnings are output, please follow the instructions in the next section:

• Playback does not begin
• Sound stops unintentionally

If you have any other issues, please contact our technical support instead.